Who we are
ARC Spine & Nerve Institute (formerly ChiroMedix Spine & Recovery), 248 E Rowland St, Covina, CA 91723, (626) 669-4559. This policy covers this website and the online Candidacy Check.
What we collect
What you give us in the Candidacy Check: your first name, email, mobile number, your answers, and your contact and text message permissions. If you book, our scheduling and payment providers collect what they need to confirm your appointment and take your reservation payment. We also receive basic technical information, such as the page you visited, your browser and the link that brought you here.
How we use it
To reply to your Candidacy Check, help you schedule, send appointment confirmations and reminders, and improve this website. We do not sell your personal information.
Text messages
If you opt in, we text you about your Candidacy Check, scheduling and reminders. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt in data and consent are not shared with any third party.
Who can access it
Our clinic team, and the service providers that host our website, CRM, scheduling, payments and messaging for us, only as needed to provide those services.
Advertising and measurement
If this site uses advertising or measurement tools, they load only after you accept them and receive general page activity only, never your Candidacy Check answers. You can decline them.
Health information
The Candidacy Check guides your next step and is not a diagnosis. Records created at the clinic are handled under our clinic privacy practices.
Your choices
To access, correct or delete the information you gave us through this website, call (626) 669-4559 or ask at the clinic. You can unsubscribe from our emails with the link in any email.